Privacy Policy

Introduction

Welcome to http://therapy-for-elders-russian-speaking.denvermentalhealthcare.com (referred to as “the Company,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding data collection, use, and protection for visitors and users of our website and associated services. By accessing or using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our main website at http://therapy-for-elders-russian-speaking.denvermentalhealthcare.com.
All applications, mobile and web-based, developed or maintained by us.
Services offered through the aforementioned platforms, such as online therapy sessions or mental health resources.
Any other features or tools integrated into our services.

Please note that this policy does not extend to third-party websites or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to facilitate your access and provide personalized experiences.
Visiting Our Websites: Every time you visit our websites, we may record non-personal data, such as IP addresses, browser type, referring URLs, and operating system, for analytics and improvement purposes.
Communication: If you choose to receive communications from us, including newsletters, emails, phone calls, or text messages, we’ll use your contact details accordingly. You can manage these preferences in your account settings.

Personal Data Collection

We collect several types of personal data to enhance our services and personalize user experiences:

Account Information: Details related to your user account creation, including usernames, passwords (hashed and salted), and email addresses.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
Financial Information: Savings or investment data if you choose to share it for financial planning purposes.
Purchase Information: Products or services bought from us, including quantities, purchase dates, and order totals.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from mobile devices used to access our apps.
Location Data: Geographic coordinates if you choose to share your location for personalized content or services.
Feedback and Reviews: Comments, ratings, and reviews you provide about our products or services.
Social Media Information: If you connect our services to social media accounts, we may collect data from these platforms to enhance your experience.
Product Information: Details about the digital products or online courses you purchase or express interest in.

We obtain this information through direct user input, interactions with our platform, and automated technologies like cookies and similar tracking tools.

Cookies

We use cookies, a common practice in online services, to improve your experience:

Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the secure delivery of services.
Preference Cookies: Remembering user preferences, such as language or theme settings, to personalize interactions.
Analytics Cookies: Tracking anonymous data about users’ behavior on our sites to enhance performance and functionality.

Users can manage non-essential cookies through our Cookie Manager, allowing you to exercise control over your tracking experience.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

Legal Requirements: We may need to keep certain records for legal compliance, tax purposes, or fraud prevention.
Service Delivery: Data related to transactions and communications is retained to provide ongoing services and support.
Statistical Analysis: Aggregated and anonymized data may be stored for research and analysis purposes.

Once the purpose of data collection has been fulfilled, we delete or anonymize it securely to prevent unauthorized access or use.

Security Measures

We have implemented robust security measures to protect your personal data:

Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to process data on our behalf.
Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
Restriction: Limiting our use of your data for specific purposes.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Opposing the processing of your data for legitimate interests or direct marketing.
Non-Discrimination: The right to be free from discrimination when exercising any of your rights.
Appeals and Complaints: Submitting appeals or complaints to us or relevant supervisory authorities regarding our handling of your personal data.

To exercise these rights, please contact our Data Privacy Team at privacy@therapy-for-elders-russian-speaking.denvermentalhealthcare.com or via postal mail at:

[Company Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions regarding this Privacy Policy, data-related inquiries, or unsubscribe requests, please reach out to:

Email: contact@therapy-for-elders-russian-speaking.denvermentalhealthcare.com
Mail: [Company Address]